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Version 1.0 β€’ Effective from 2025-01-01

Important for contractors

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1. Scope of Agreement

This Contractor Agreement (the "Agreement") governs the relationship between you as a contractor ("Contractor", "you") and Helpo AB, org.no XXXXXX-XXXX ("Helpo", "we", "us") when you offer services via the Helpo platform (the "Platform").

By registering as a contractor and/or applying for jobs on the Platform, you confirm that you have read, understood and accept this Agreement and the general Terms of Service. legal.workerAgreement.sections.scope.termsLink.

2. Your status as a contractor

2.1 Independent contractor

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As an independent contractor:

  • You decide which jobs to take and when to work
  • You are responsible for your own tools and materials
  • You have the right to hire subcontractors (if the customer approves)
  • You invoice for your services (not salary from Helpo)

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3. Requirements for contractors

3.1 Basic requirements

To operate as a contractor on the Platform, you must:

  • Be at least 18 years old
  • Have the right to work in Sweden
  • Provide accurate personal and contact information
  • Have the necessary qualifications for the services you offer

3.2 F-skatt registration

F-skatt is strongly recommended

Contractors with verified F-skatt receive:

  • Verification badge on profile
  • Access to RUT/ROT eligible jobs
  • Increased credibility with customers
  • Easier to be selected for jobs

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4. Your obligations

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4.3 Tax obligations

You are responsible for:

  • Reporting and paying income tax
  • Reporting and paying VAT (if applicable)
  • Accounting for income and expenses
  • Providing accurate information for DAC7 reporting

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5. Payment and fees

5.1 How payment works

  1. 1.The customer pays to Helpo's escrow account upon booking
  2. 2.You perform the service
  3. 3.Both parties confirm the job is completed
  4. 4.Helpo releases payment to you (minus platform fee)
  5. 5.Payout within 3-5 business days

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6. Disputes and problems

6.1 Dispute process

If a dispute arises with a customer, we follow the Platform's standard process:

  1. 1.Direct negotiation between parties (7 days)
  2. 2.Mediation via Helpo (14 days)
  3. 3.Decision by Helpo if no agreement is reached

6.2 Cancellations

  • Notify the customer and Helpo as soon as possible
  • Repeated cancellations may negatively affect your profile
  • Cancellations without valid reason may lead to warning or suspension

7. Reviews and ratings

After each job, the customer can leave a review. Your rating affects:

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Fake or manipulated reviews are prohibited and will lead to suspension.

8. Insurance

We strongly recommend that you have:

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9. Suspension and termination

9.1 Voluntary termination

You can stop using the Platform at any time. Complete all ongoing jobs before closing your account.

9.2 Suspension by Helpo

Helpo may suspend or terminate your account for:

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10. Changes to the agreement

We may update this Agreement with at least 30 days notice. Continued use of the Platform after changes means you accept the updated Agreement.

11. Applicable law

This Agreement is governed by Swedish law. Disputes are settled by Swedish general court with Stockholm District Court as the first instance.

12. Contact

For questions about this agreement, contact us:

Helpo AB

Email:: workers@helpo.se

Phone: 08-123 45 67: 08-123 45 67

Address: Drottninggatan 123, 111 60 Stockholm: Drottninggatan 123, 111 60 Stockholm

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