Cookie Policy
Version 1.0 • Effective from 2025-01-01
What are cookies?
Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help the website remember information about your visit, such as your preferences and login details.
Cookies can be "session cookies" (which are deleted when you close the browser) or "persistent cookies" (which remain for a longer period).
How does Helpo use cookies?
We use cookies to improve your experience on our platform. Below we describe the different types of cookies we use and their purpose.
Types of cookies we use
1. Necessary cookies
Cannot be disabled
These cookies are necessary for the website to function correctly. They enable basic functions such as login, security, and payment processing.
Examples:
- Session cookies for login
- Security cookies to prevent fraud
- Cookies to remember items in shopping cart
- Cookies to save language preferences
2. Functional cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use.
Examples:
- Remember your preferences and settings
- Chat functionality
- Video player features
- Saved search filters
3. Analytics and performance cookies
These cookies help us understand how visitors use our website by collecting anonymous statistics. This helps us improve the platform.
Examples:
- Google Analytics for visitor statistics
- Measuring page load times
- Tracking which pages are visited most
- Analysis of user flows
All data is collected anonymously and used only in aggregated form.
4. Marketing and advertising cookies
These cookies are used to show relevant advertising based on your interests. They can also be used to measure the effectiveness of advertising campaigns.
Examples:
- Facebook Pixel for remarketing
- Google Ads for targeted advertising
- LinkedIn Insight Tag
- Conversion tracking
You can choose not to allow these cookies in the settings below.
Third-party cookies
We use certain services from third parties that may set their own cookies. These include:
- Clerk: For authentication and user management
- Convex: For database and real-time features
- Payment provider: For secure payment processing
- Google Analytics: For web analytics
How do you control cookies?
You have control over which cookies you want to accept. You can manage this in two ways:
1. Through our cookie settings
Use the settings below to choose which categories of cookies you want to allow.
Contact us
If you have questions about how we use cookies, contact us:
Helpo AB
Email: privacy@helpo.se
Phone: 08-123 45 67
Your cookie settings
Choose which types of cookies you want to allow. Necessary cookies cannot be disabled.
Necessary cookies
Required for basic functionality
Functional cookies
Enhanced functionality and personalization
Analytics and performance cookies
Helps us improve the platform
Marketing and advertising cookies
Used to show relevant advertising